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FAQs

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What payment options are accepted?

We strive to make payment easy and flexible for all inspection, exclusion, and follow-up services by accepting credit or debit cards (securely at your appointment or online), checks payable to The Attic Cats Inc, online invoice payments via secure links, and cash payments. To pay by cash, notify our team when scheduling so your invoice can be updated with the discount, then place your cash in an envelope marked with your invoice number and hand it to your foreman after the initial job. A 10% deposit is required at scheduling, with the final balance due upon service completion. Future return or warranty visits are included only after full payment of your initial service. For any questions about payment options, deposits, or invoices, please contact The Attic Cats Inc.

How do I know if I have a rodent problem?

Common signs of a rodent problem in your home include droppings (often found in attics, basements, or along baseboards), scratching or scampering noises especially at night, gnaw marks on wires, wood, or food packaging, and unpleasant or unusual odors from hidden areas. If you’re unsure whether you have rodents, The Attic Cats Inc’s expert technicians can provide thorough inspections to confirm any infestation and recommend the best next steps for your home. For peace of mind, please contact The Attic Cats Inc to schedule an inspection or ask any questions—our team is here to help!

What services do you offer?

The Attic Cats Inc specializes in comprehensive, poison-free rodent control and exclusion for residential and commercial properties, offering services such as rodent proofing and exclusion using durable, pest-resistant materials; attic and crawl space cleaning; hospital-grade decontamination and sanitation; insulation removal and replacement; and air duct cleaning to ensure a healthy, rodent-free environment. We address problems caused by rats, mice, and squirrels through thorough inspections, sealing of all entry points, cleaning and restoration, and ongoing monitoring. To contact us, you can reach our office at 818-639-7871 or email info@theatticcats.com, or visit our contact page to schedule services or ask questions. Our humane and expert approach provides guaranteed, safe solutions to keep your property rodent-free.

Attic & Crawlspace Treatment vs. Transformation

1. Goal

  • Treatment: Address a specific issue (pests, moisture, insulation gaps, etc.)

  • Transformation: Completely upgrade or repurpose the space

2. Scope

  • Treatment: Limited to targeted areas

  • Transformation: Full-area renovation or overhaul

3. Typical Work

  • Treatment: Pest control, spot sealing, minor insulation repair, moisture barrier application

  • Transformation: Full insulation removal & replacement, vapor barrier installation, structural repairs, ventilation upgrades, deep cleaning

4. Duration

  • Treatment: Hours to 1–2 days

  • Transformation: Several days to weeks, depending on size & complexity

5. Cost Range

  • Treatment: Lower, maintenance-level expense

  • Transformation: Higher, capital improvement investment

6. Outcome

  • Treatment: Problem solved or prevented, but space remains largely the same in function & appearance

  • Transformation: Space is cleaner, upgraded, possibly usable for storage or living

7. Customer Benefit

  • Treatment: Quick resolution of a specific concern

  • Transformation: Long-term comfort, efficiency, and potential increase in property value

Do rodents come back?

After your exclusion service, it’s normal to still notice some rodent activity, such as noises, droppings, or catching rodents in traps, as any rodents already inside your property may take 1–2 weeks to be fully removed and the situation to stabilize. However, if you continue to hear scratching or scurrying noises more than two weeks after service, discover new droppings or damage in previously sealed areas, or find traps full or triggered, please contact us immediately. For the best support and to maintain your warranty protection, promptly document any new signs with photos and report them to our team so we can address lingering issues quickly. If you have questions or need to report rodent activity after your service, please reach out to us.

What is Rodent Exclusion?

Rodent exclusion is a proactive pest control method used by The Attic Cats Inc to keep rodents like mice, rats, and squirrels out of your home or building by preventing their entry in the first place. Instead of relying solely on traps or poisons, our trained technicians inspect your property to identify and seal any gaps, cracks, holes, or openings that rodents could use—common areas include foundations, walls, doors, utility lines, and vents. Using sturdy materials such as steel wool, metal flashing, and pest-resistant caulk, we block these access points while also advising on removing attractants like unsecured food, uncovered trash, clutter, and overgrown vegetation near your building. This long-term, family- and pet-safe strategy avoids chemicals and provides lasting protection, making it the most reliable way to prevent rodent infestations. If you have questions or want to schedule a professional rodent exclusion inspection, please contact The Attic Cats Inc.

Do you use poison?

At The Attic Cats Inc, we do not use poisons in our rodent control services. Instead, we focus on safe, humane, and eco-friendly solutions that protect your family, pets, and the environment. Our methods include targeted trapping to remove rodents already inside your property and, most importantly, professional exclusion techniques to keep rodents out permanently. Why don’t we use poison? Poisons can be hazardous to children, pets, and local wildlife. They also often cause rodents to die in inaccessible areas indoors, leading to odors and sanitation problems. Exclusion offers a more permanent and effective solution by addressing the problem at its source. If you have any questions about our safe, effective approach or would like to schedule a service, please contact The Attic Cats Inc. We’re here to help you keep your home rodent-free, naturally.

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Contact Us!

Get in touch so we can start working together.

The Attic Cats • Phone: (818) 639-7871 • Email: info@theatticcats.com

© 2025 by The Attic Cats. All rights reserved.

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